Privacy Policy

Data Controller: "SPARK-KO" Ltd., UIC 128613985, with registered address: 94 Profesor Minko Balkanski Str., Nova Zagora, Bulgaria, email: office@spark-ko.bg.

This policy governs the manner in which we process personal data and use cookies on the website spark-ko.bg.

 

1. What data do we collect and what do we use it for?

                       ·        Inquiries and Contact: When you write to us via the contact form or email, we collect your name, email address, phone number, and the content of your message in order to respond to your inquiry and prepare an offer. The data is stored for up to 12 months. Legal basis: our legitimate interest in responding to your inquiry, or steps taken at your request prior to entering into a contract.

                       ·        B2B Access and Accounts: Upon requesting B2B access, we collect company details (UIC, VAT No.), as well as the name and contact details of the representative. The data is used for identification, granting access, fulfilling orders, and accounting. It is retained while the account is active or in accordance with statutory accounting retention periods (up to 10 years). Legal basis: performance of a contract and compliance with legal obligations

                       ·        Spam Protection (reCAPTCHA): We use Google reCAPTCHA to protect our web forms from automated spam and bots. Legal basis: our legitimate interest in protecting our website from spam and abuse.

                       ·        Analytics and Maps (Google): With your prior consent, we use Google Analytics to gather anonymous statistics regarding website traffic and Google Maps to display an interactive map. Legal basis: your consent.

     We do not provide your data to third parties, except to our trusted service providers (hosting, IT support) or when required by law.

     When you use Google reCAPTCHA, Google Analytics or Google Maps, your data is processed by Google, which may transfer it outside the European Economic Area under appropriate safeguards (such as the EU-US Data Privacy Framework or standard contractual clauses).

     2. Your Rights

        ·        Access, rectification or erasure of your personal data. Portability of your personal data.

        ·        Restriction of, or objection to, the processing of your data.

        ·        Portability of your personal data.

        ·        Withdrawal of consent for non-essential cookies at any time.

        ·        The right to lodge a complaint with the Commission for Personal Data Protection (CPDP), www.cpdp.bg.

To exercise your rights, please  contact us at: office@spark-ko.bg.

 

  3. Cookie Policy

Cookies are small text files stored on your device when you visit a website.

Types of cookies we use:

        ·        Essential cookies: Ensure the proper operation of the website, the security of the B2B login, spam protection (reCAPTCHA), and remember your cookie preferences. These cannot be disabled.

        ·        Analytical cookies (Google Analytics): Help us understand how the website is used so we can improve it.

        ·        External content (Google Maps): Load the interactive map showing our business locations.